Frequently Asked Questions
What time is check-in?
Check-in time is 4 p.m. or later and you can go directly to the cabin, the door will be unlocked and the key will be inside.
What time is check-out?
Check-out is at 11:00 a.m. or earlier. Please leave the keys in the cabin, take out the trash, and lock the door from the inside on your way out.
What is included in the cabin, and what do I need to bring?
Bed linens, towels and a generous portion of firewood are all provided. Your kitchen will include pots, pans, utensils, and plates/spoons/glasses, etc.
You need to bring personal toiletries including a bar of soap. Bring paper towels if you plan to cook, and if you want to use the grill you'll need charcoal and lighter fluid.
Is there a store nearby to buy anything I either forgot or didn’t want to bring?
There is a small store, "Carnifex Station", about a mile away if you don't want to bring these things with you, we also have a Kroger and a Walmart within 20 minutes' drive.
How do I get there?
The address for your satnav is "Carnifex Ferry Cottages, 617 Carnifex Ferry Crossing, Summersville WV 26651". It may default to Carnifex Ferry Battlefield State Park, the State Park adjoins our land and the directions will still be correct.
From Route 129, it's a sharp turn onto Carnifex Ferry Road.
The entrance to the site is a sharp left turn 7/10 of a mile after you turn onto Carnifex Ferry Road, signed "Carnifex Ferry Cottages". Summit Cabin is the first cabin on the right.
What do I do if I have a problem while I’m there?
We have an on-site caretaker named Dan who will help you with anything you need.
What is the payment policy?
If your stay is more than 14 days out, you’ll pay 50% of the total cost as a deposit, then the other 50% 14 days before your arrival date. Your credit card will be automatically charged the second half of the payment due 14 days before your arrival.
If your stay is within 14 days of booking, you’ll need to pay the entire amount due upon booking.
What happens if I need to cancel?
You can receive a refund of your deposit up to 14 days before your stay. If you need to cancel after that, you will forfeit your deposit. We will do our best to work with you to re-book your stay within 6 months so that you don’t lose your deposit. It can be applied to alternative dates (where available).
Can I bring my well-behaved pet?
Yes. Your well-behaved pet is welcome! We charge a $100 pet deposit up-front, then refund $75 assuming there is no damage or excess cleaning required. Please click “Pet Deposit” in the Add-Ons section during the booking to add a pet deposit.
What is there to do nearby?
There is so much to do!
People love white-water rafting on the New River and Gauley River. You can also go water-skiing, boating, scuba diving and swimming in Summersville Lake, which is two minutes from the property. There are hundreds of miles of hiking nearby, and biking trails as well. History buffs can enjoy the Carnifex Ferry Battlefield State Park and Museum, and those that want to shop and enjoy world-class cuisine will love nearby Fayetteville. Heck, you can even take a bi-plane ride!
I still have questions. How do I get in touch?
You can use the Contact Us form on the website, or you can email us directly at email@example.com. You can also call us and we’ll get back to you shortly.